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How do I reset my password or recover access to my Brillian account?

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Written by Hallie Porterfield

Brillian doesn't use passwords — when you log in, you'll enter your email address and receive a secure link to access your account. There's nothing to reset, but if you're having trouble getting back in, here's what to do:

Access via your email:

Go to https://app.brillian.co/login and enter the email you used to create your Brillian account.

Check your inbox for a confirmation email from Brillian, and click the link to get into your Brillian account. If you do not receive an email:

  • Check your spam or promotions folder

  • Confirm you're entering the correct email address, i.e., the one your Brillian account was set up with

  • Try again, double-checking that there are no spelling errors in the email address

If you receive the confirmation email, but the link is expired or already used:

Login links are single-use and time-limited for security. Just return to app.brillian.co and request a new one using the steps above.

No longer have access to your email?

If you've lost access to the email address on file, contact the Brillian team at [email protected] and we'll help verify your identity and get you back into your account.

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