Adding your team to a client's account
It is common for advisors to request to add members of their client support team (such as executive assistants or branch office administrators) to a client's account in Brillian. There are two ways to do this:
1. Request the change from the business:
Any admin on the account (i.e., the business owner or primary contact) can add a user on the Settings tab in their business dashboard. They will scroll down to Manager Users, add the name and email, and hit Send Invite.
2. Request the change from Brillian:
Reach out to [email protected] with the business owner or primary contact copied. We are happy to make this change, but we will need permission from your client before we add anyone to their account.