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How can I tell if a referred client has signed up or completed enrollment?

How advisors are notified when a referred client signs up, completes onboarding, or stalls partway through.

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Written by Hallie Porterfield

You'll be notified automatically. When your referred client signs up (and consents to share their information with you), you'll get an email and see them appear on the Clients tab in your Brillian account, where you can track onboarding progress.

You'll receive another email once they've completed onboarding and their valuation is underway. If a client starts onboarding but stalls, we'll also flag that to you after about a week of inactivity so you can follow up if it's useful.

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