If you're expecting an email from Brillian and it hasn't arrived, try these four checks first — they resolve most delivery issues.
1. Check your Junk or Spam folder
Email filters sometimes route legitimate messages there by mistake. Search for "Brillian" directly if scrolling is slow going.
2. Check your storage space
If your mailbox or cloud storage is full, new messages can bounce or fail to deliver. Confirm you're under your storage limit.
3. Check your blocked senders list
Look at your blocked senders and domains list to make sure Brillian hasn't been added there by accident.
4. Check your inbox rules
Hidden rules or automatic forwarding settings can delete or redirect incoming mail without you noticing. Review your rules for anything that might be catching Brillian's emails.
Still not showing up?
If you've checked all four and still don't see our emails, contact us at [email protected].